Order Tracking

Stay informed at every stage of your order's delivery.

Easily track the progress of your order with our real-time tracking tool.

Simply enter your order number (or email address) to view the current status of your package using the tool below.

Tracking information is automatically updated by our partner carriers as soon as your order is shipped.

🚚 Partner Carriers

• Mondial Relay → Delivery to a relay point or locker in France within 3 to 5 working days depending on the destination.
• La Poste (MyDelivengo) → Home delivery in Europe within 4 to 8 working days after dispatch.

⏱ Tracking update delays

Tracking information is usually available within 24 hours of shipment .
If you don't see any data yet, it means the carrier hasn't scanned the package yet — just be patient, it happens soon 😊

💌 Need help?

We remain at your disposal should you encounter any issues with your order tracking.

📤 contact@groovarts.com

We will do everything we can to help you as soon as possible.

⚡ Practical tip

Remember to check your “Junk Mail” (Spam) folder if you have not received the shipping confirmation email containing your tracking link.